FAQ
Who should I contact regarding a question or comment about one of your products?
Please visit our contact page for all details on how to reach us.
When will my order ship?
In order to get your orders to you as quickly and inexpensively as possible, we process orders using Post Canada standard mail services. Other shipping services are available at an extra cost.
- Standard pack orders (Booster, Fortune, etc...) are shipped within 2 business days.
- Custom orders are shipped every Monday.
Shipments are not processed on weekends or national holidays.
If your order contains at least 1 custom pack, everything will be shipped together on the following Monday.
If there is a bulk of orders you may be advised that there will be increased delay for your custom packs to be printed, all orders are printed in the order they are received.
When can I expect my order to arrive?
Shipping of all Canvas Papers are processed through Post Canada standard mailing.
Standard estimates are:
- Canada: Up to 4 business days
- US: Up to 6 business days
- International: Up to 7 business days
What is your return policy?
All sales are final upon order confirmation.